Rather than jumps into the troubleshoots of Quickbooks error 12007, let’s talk about Quickbooks first. Quickbooks is the leading accounting software that makes its way across the world. It is an accounting and finance expert who manages to do so many different tasks with a fluent workflow. No one can deny the fact that Quickbooks is the top-notch software. Everyone can use it from finance professionals to non-finance professionals. The software has also come in Mobile apps too so that the user will get the records of all the financial transactions at his fingertips. Using Quickbooks makes the whole finance process easy. 

Like any other software, Quickbooks also get some glitches and errors while doing tasks related to invoices, emailing, and updating payroll. Quickbooks Update Error 12007 is one of such errors that leads to the corruption in data files and programs. In order to understand more about the error. Let’s first understand what is Quickbooks error 12007. You can also check out Quickbooks update error 15106.

What is Quickbooks Error 12007?

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Error 12007 Quickbooks update generally occurs when the user is trying to download payroll and update Quickbooks. The error comes with the message states “Error 12007: A network timeout that is preventing Quickbooks from accessing the server.” The error can create a hindrance to the process and raises issues like system crashing and freezing, slows down PC, program lock-ups, and many more.  

So, in order to avoid all these issues, resolve the error as soon as possible. But, before moving on the troubleshoot to fix the error let’s first learn the causes that lead to the error.

What are the causes behind Quickbooks error 12007?

Instead of having one reason, there are so many possible reasons that can build the entrance gate for the error. To know them, read the list of causes that create the issue of error.

  • Antivirus and Firewall can be the main cause behind the error as sometimes they provide hindrance in the internet connection.
  • While doing the procedure of download suddenly network times out could result in the error.
  • SSL is incorrectly set up or cleared in Internet Explorer. An incorrect SSL setting can also cause Quickbooks update error 12031.
  • The user is using the incorrect default browser which is not the Internet explorer.
  • The user might face trouble while connecting the desktop with the internet.

After knowing the causes, let’s dive into the solutions and troubleshoot to fix Quickbooks 2010 update error 12007.

Troubleshoot to fix Quickbooks 2009 update Error 12007

Below is the troubleshooting that the user can use to resolve the error. So, read the steps thoroughly and fix the error.

1. Fix the Internal Quickbooks Desktop issues, Local computer, and Internet errors

In order to perform the first solution, check the steps below:

  • The first step that you need to do is go to the operating system of your device and update it with the latest release.
  • Then, do the same with Quickbooks Desktop Software and update it also.
  • Now, check the Internet latency to get to know about any dropped internet packets.
  • You need to upgrade your Internet Explorer and in order to remove the cause of the error, set it as the default browser.  
  • Go to SSL settings and correct it.

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  • Now, go to the internet firewall and internet security settings to allow Quickbooks connections.
  • At last, restart the computer.

This solution is suitable for fixing any internal issue that leads to the error. Follow all the steps carefully and after finishing the procedure, check the error persists or not. If it is there then, move on towards the next solution. 

2. Update Payroll

  • The very first step requires you to install all available computer updates.
  • To see the internet latency, unplug the wireless router and internet plug.
  • Now, open the Quickbooks file and then click on the company file.
  • Then, with the help of your keyboard hit Ctrl+K keys.
  • This will make a new window appear on your device.
  • Select Edit.
  • Go to Open Payroll Setup and uncheck it.
  • Wait until the payroll update procedure ends.

An outdated program can lead to so many errors. So, always ensure to have all the programs up-to-date, and with these steps, you can easily update payroll. 

You may like Quickbooks error ps033

3. Resolve Quickbooks Payroll Update Services

  • Firstly go to the internet options menu and see internet set-up in Quickbooks.
  • Then, check that internet speed is efficient enough to do the task.
  • Now, go on next and click it. 
  • Select Advanced connection settings.
  • After that, open the Internet properties window and select the Advanced option.
  • In the list below that appears on your screen checkmark SSL 2.0 and SSL 3.0.
  • Now, click apply and OK tab.
  • Then, close every tab that is running and reboot Quickbooks.
  • At last, update the Quickbooks Payroll services.

If the error occurs because of Payroll services issues then you can easily resolve it with the steps provided below. 

4. Update the Program Setting 

  • Start the procedure by opening Quickbooks desktop and selecting the Help tab.
  • Now, select the Update now option.
  • Then, go to the checkbox reset update and click on the tab Get updates.

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  • Finally, just check if the update is installing or not.

This is the next solution that might solve the error issue. But, still, you find the error QuickBooks 2009 update error 12007, then move towards the next solution.

5. Resolve Internet Web Browser 

  • First of all go to the internet browser, open it and click on the tools.
  • Then, click the internet options.
  • Now, go to the advanced tab, run it, and select the reset option.

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  • After that, you will see that the internet browser will apply default settings.
  • Finally, click on the OK button and reboot your system.

In order to use internet explorer as the default browser, take the lead in these steps and resolve the issue.

6. Check Internet Explorer Settings

  • You need to first close Quickbooks and run Internet explorer.
  • Now, click on tools and select internet settings.
  • Then, go to security and open it by double-clicking.
  • Go to the globe icon and click on it.
  • After that, go to the security level and set it at medium-high.
  • Double- Click on the connection tab.
  • Then, choose the never dial a connection tab if you have not used it.
  • Select correct ISP and OK if you used it earlier.
  • Now, choose LAN settings options and the checkmark automatically detects the settings tab.
  • Then, verify a tab named to use a proxy server for your LAN is marked or not.

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  • Go to the advanced tab and open it.
  • Select restore advanced settings and look for the Use TLS 1.2 option to select it.
  • Now, choose the OK tab and save all the changes that you have done.
  • Close Internet Explorer.
  • At last, reboot the system and update Quickbooks.

7. Resetting the windows in safe mode

If the above steps do not help you in resolving the issue then you can try the solution by resetting the windows in safe mode. Don’t worry about having different versions of windows as we mentioned all the steps for users having different windows. You can start the procedure now.

For Windows 10   
  • Go to the start menu and hit the windows key from the keyboard.
  • Hit the power button.
  • Go to the keyboard. Press and hold the shift button and click restart while holding it.
  • Now, you will encounter that the windows will reboot and appear with a few different options.
  • Select Troubleshoot.
  • Click Advanced options.
  • Select startup settings.
  • Then, restart the system.
  • After that, windows will appear with other several startup options.
  • At last, select Safe mode with Networking and hit Enter.
For Windows 8.1
  • Start the first step by moving your cursor to the top-right that will bring up the charms bar.
  • Choose settings.
  • Click on the power icon, and press and hold the Shift key while restarting the system.
  • You will now have a rebooted system with an Advanced Start-up menu.
  • Select Troubleshoot.
  • Choose Advanced options.
  • Click startup settings
  • And then restart.
  • Select enable the safe mode with networking by pressing F5 from the keyboard.
For Windows XP, Vista, and Windows 7
  • Turn off the computer.
  • Start the computer again and press and hold the F8 keys until the Boot menu appears.
  • Choose safe mode with networking and hit enter.
  • If it is prompted there on the screen to log on to the computer then do the same.
  • At last, exit the safe mode and restart your computer.


We hope you get rid of the error but if the error 12007 QuickBooks update is still there on the system then dialing the Quickbooks customer care executive team would be best for you. Also, do not forget to share your thoughts with us in the comment section. Check another article related to Quickbooks error ps077.