Quickbooks has been a massive success when it comes to surprising people with its varied range of features but it does have certain operational errors and bugs as well and one of its kind is Quickbooks update error 1328. Before getting into the reasons and how to resolve Error 1328 Quickbooks, we need to briefly know about this error.

Quickbooks update error 1328 can be seen when you update, install, uninstall or repair the QuickBooks program. The error file can be viewed as config.ms/PT.TMP. This folder is a temporary directory for storing data & launches installation again if a failure in installation occurs. This data is self-deleted once the installation is successfully completed.

QuickBooks 1328 Update Error

What Causes QuickBooks Error 1328?

Here is a list of reasons which can cause Quickbooks error 1328.

  • Computer system glitch while the software download.
  • The corrupted software file can occur in this kind of error.
  • The appearance of network error while installing the software.
  • Failed install & update.
  • Power Failure and instant system shutdown.
  • Virus and malware attack. There are several errors occurs due to malware attack. Quickbooks Error 1334 is one of them.

Indicators for Quickbooks 2016 Update Error 1328quickbooks error 1328 error updating file

You can witness this update error while working on your system and for your assistance, we have mentioned some indicators that would help you in identifying this error.  

  • You cannot install, uninstall or update QuickBooks.
  • Even the system’s repair process does not function properly.
  • QB software stops and error code 1328 QuickBooks is displayed on the screen.
  • Windows stop and freezes frequently.
  • The system’s response time tends to become very high.

Solutions to Tackle Quickbooks 2016 Error 1328

To fix this kind of updating error, we are providing you the best and most efficient ways that can be easily followed by you. Further steps are given below.

Solution 1: Locating config.msi File

  • Step 1: Right Click on the mouse and select Explore.
  • Step 2: Open the drive C by double-clicking on it.
  • Step 3: Now, find the option hidden files and folders under this drive. 
  • Step 4: To find hidden files, Tap on the Tools option and now choose the option read as folders.
  • Step 5: Choose the tab option and click on hidden files as well as folders.
  • Step 6: Click on Apply All Changes.
  • Step 7: Now, right-click on config.msi and rename.
  • Step 8: Before the file extension name, add old ^ and press Enter.
  • Step 9: This will help in system protection & all the necessary hidden folders.

Solution 2: Repairing Quickbooks Installation Process

  • Step 1: Click on the Start menu and Open Control Panel.
  • Step 2: Now, select the Programs and Features option
  • Step 3: You can find the QuickBooks section and then tap on it to uninstall it.
  • Step 4: Select the repair tab after the QBs installer appears. 
  • Step 5: Run the application & apply the patch once this process is completed
  • Step 6: Patch can be easily applied. But if there is some software issue and the patch cannot be applied then you can follow the next solution below.

Solution 3: Registry Repairing Tool

  • Step 1: Firstly, use the registry repairing tool and try to repair the registry entries of the Quickbooks software.
  • Step 2: Now take a malware removal tool and fix the malware attacks on your computer.
  • Step 3: You must have a clean system with all the junk and outdated files removed from your computer device.
  • Step 4: Now, you should uninstall and remove all the outdated PC device drivers.
  • Step 5: Now restore all the settings via Undo under Recent System Changes.
  • Step 6: Uninstall the QBs application and reinstall it by following the on-screen instructions.           
  • Step 7: Scan and run the Windows System File Checker.
  • Step 8: Now, You can install all the essential updates.

Solution 4: Using A Clean Installation to Reinstall

Clean Installation of QuickBooks

After successfully uninstalling the application, reinstall it using the steps given below.

  1. Firstly, You can directly install QuickBooks from the installation CD Drive.
  2. Secondly, you can install the Qbs software via the download file in your system. Follow the ongoing steps on the screen and the process of reinstallation will be completed. Sometimes the problem occurs with troubleshooting in the DNS errors. That can cause a QuickBooks firewall error.

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Solution 5: Using QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic Tool

  • Step 1: Download the QuickBooks Install Diagnostic tool from the internet
  • Step 2: Double click the .exe file and install this diagnostic tool.
  • Step 3: After a successful installation, Save the file as per your desired location.
  • Step 4: Close all the running programs and run the QB Install Tool.
  • Step 5: Lastly, Restart the system after a successful update of all the components.

[* The process of installation is a bit time consuming and can take up to 20 minutes as it depends on the internet connectivity and system’s configuration]

Solution 6: Resolve QuickBooks 1328 Update Error While Updating Point of sale v18 and v12 to latest release (r4 & r14)

When you are updating the Qbs Point of Sale V12 or V18 latest version, you will get a pop up as 1328 Error & error 2350: FDI Host” or “Microsoft Install Error: Error, 1328.”

We are providing you two methods that will help you to resolve this QuickBooks error 1328 updating the file.

  1. The file name should be renamed to:  “C:\Config.MS\PT53.tmp” and then you should reinstall the patch.    
  2. Now reinstall Point of Sale and update it and apply the patch again. 

This FDI server error can also occur when the update installer gets some other version of QuickBooks. It can be resolved by clicking on the ignore button every time it flashes up. 

Solution 7: Installing or Uninstalling QuickBooks Desktop in Selective Startup

There are times when antivirus and anti-ransomware programs attack the QBs Desktop installation process. In case this happens, install the software QuickBooks in the selective startup as this helps in running selective programs on a computer. To know more about this process, follow the certain steps given below. 

  • Step 1: Press Windows+ R to access the run dialog box.
  • Step 2: Write MSConfig and tap OK
  • Step 3: Under the general tab, click on Selective startup and load system services.
  • Step 4: Select Disable All.
  • Step 5: Uncheck the Hide All Microsoft Services checkbox.
  • Step 6: Now make sure that the Installer checkbox is selected under the service list. If not selected, mark it and hit OK.
  • Step 7: Restart it from the system configuration window. 

You can also choose another method for restoring your system to its normal configuration.

The steps are as follows:

  • Step 1: Open the run command and Hold Windows + R
  • Step 2: Write MSConfig and press OK
  • Step 3: Find the tab General and choose the option named Normal Startup.
  • Step 4: Now, select the restart option from the System Configuration Window.


We have tried our best to provide the easiest ways to troubleshoot Quickbooks update error 1328 and are hopeful that our article is informative enough to help you in resolving this kind of update error. If still, you are unable to fix this issue, you can take help from professionals with expertise in this field. 

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