Mathomatic’s refund policy outlines the circumstances under which you can request a refund. So, before initiating the return of any item, you should know about our return policy terms.
For the purpose of defining the Return and Refund Policy of this site, the following things must be interpreted as:
- “You” refers to the individual or legal entity accessing or using Mathomatic’s accounting services. It may include any company or legal entity accessing or using the service on behalf of an individual.
- “Company” (referred to as “the Company,” “We,” “Us,” or “Our” in this agreement) refers to Mathomatic, located at 30 N Gould St Ste R Sheridan, WY 82801, USA.
- “Service” refers to the accessibility of Mathomatic’s website and the available product description.
- “Website” refers to Mathomatic’s site, accessible at https://Mathomatic.com.
- “Goods” refers to the items on our website menu.
- “Orders” indicate the requests made by “You” to purchase goods from our site.
Your Rights on Order Cancellation (H2)
- Your entitlement to cancel an order is retained, allowing you to do so within 30 days without the obligation to provide a specific rationale.
- The cancellation window for an order concludes 30 days post receiving goods from you or a third party. It excludes the carrier upon acquiring possession of the delivered item according to the agreed appointment.
To exercise your cancellation rights, you must notify us of your decision using any of the following methods:
Via email: @Mathomatic.com
By visiting this webpage on our website: https://Mathomatic.com/
By phone: XXXXXXXXX
Upon receiving your notice of order cancellation, we will reimburse you within 14 days. The reimbursement will be issued using the original payment method for the order, and you will not incur any associated fees.
Conditions for Returns
To qualify for a return, the returning items must fulfill the following conditions:
- The goods must be purchased within the past 30 days.
- The goods should be returned with the original packaging.
The following goods cannot be returned:
- Goods that were intended to your specifications or personalized.
- Items that cannot be returned, deteriorated, or have expired.
- Items cannot be returned for health protection or hygiene once unpacked post-delivery.
- Items that have undergone irrevocable blending with other goods after their delivery.
Additionally, we reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Where to Send Returnable Goods?
All the costs and risks of returning the goods to us must lie with you. Further, you can deliver the goods to the following address:
30 N Gould St Ste R
Sheridan, WY 82801
We strongly suggest you use an insured and traceable mail service for the return shipment, as we assume no liability for any damaged or lost goods during transit. Further, we cannot issue a refund without receiving the goods or proof of the return delivery being received.
Please note the following essential details:
- Mathomatic will not refund products purchased through other entities, such as distributors or retail partners.
- Returned items must be unused, in their original packaging, and in the same condition as when received, else they may not be eligible for a refund or may incur a restocking fee.
- We will not be held responsible for damaged or lost items during the return shipment. Therefore, you must use an insured and trackable mail service.
- We cannot issue a refund without receiving the item(s) or proof of the return delivery being received.
While we aim to accept all returns, if an item is returned to us in an unsuitable condition, we reserve the right to send it back to you. Upon return, all merchandise will undergo inspection.